The central idea behind Six Sigma is that if you can measure how many "defects" you have in a process, you can systematically figure out how to eliminate them and get as close to "zero defects" as possible. To achieve Six Sigma Quality; a process must produce no more than 3.4 defects per million opportunities. An "opportunity" is defined as a chance for nonconformance, or not meeting the required specifications. This means we need to be nearly flawless in executing our key processes.
Ramco’s software development solution centers, people, processes and technology with VirtualWorks® provides the environment that allows Ramco to deliver “Quality” Software Solutions to the industry. Ramco is Rated Number One (#1) for the past two-years in Quality & Customer Satisfaction.
