7:00 pm - 9:00 pm

Reception Dinner & Registration

November 10, 2009 - Day One

7:30 am  - 8:30 am

Breakfast

7:30 am  - 8:30 am

Registration

8:30 am - 8:45 am

Welcome
Jim Fitzgerald - President - Enterprise Applications, Global A&D, Aviation & MRO Solutions

8:45 am - 9:30 am

Process Update & Product Road Map
John Stone - Director, Product & Market Management

Learn about the changes Ramco has made to improve product planning, quality and the overall roadmap. Additionally, this session will answer questions pertaining to the major changes on the horizon as well as what are the major advantages in Ramco Aviation Series 5.

9.30 am - 10:00 am

Release 5.1 Highlights
John Stone - Director, Product & Market Management

Preview of some of the most pronounced changes in Release 5.1. Take notes so you will have your questions ready for the breakouts.

10:00 am - 10:15 am

Break-Refreshments

10:15 am - 11:00 am

Beyond Release 5.1
Sam Jacob - General Manager-delivery -Base Aviation

Get up to speed on what happens after the 5.1 release. Where is the product headed and what new features can you look forward to beyond what you will see at this conference.

11:00am – 11:15 am

Help Desk Support
Tomasz Lorenc - Vice President - Global Aviation Services

Gain a better understanding of how development timelines are created and different releases are being supported. The presentation will include the current Help Desk Support structure between New Jersey and Chennai, and a high level overview of our standard support services.

11:15am – 11:3am

Consulting Services
Tomasz Lorenc - Vice President - Global Aviation Services

Help Desk Support does not stop on just providing product support, our team also provides consulting services in the areas of post go-live process improvement (Lean / Six Sigma), process analysis & re-engineering, custom reports development, and workflow development.

11:30 am - 12:00 pm

Responding to Change: EDK, Reports & Cubes
Thamizha Nambi M M - Vice President – Aviation Solutions

A key feature to the Ramco suite is its ability to keep up with demands of a changing business. See firsthand how the Extension Development Kit, Report Writer and Dcubes (Dynamic Drill Downs) can enhance your system.

12:00 pm - 1:00 pm

Lunch

1:00 pm - 1:45 pm

Aviation Analytics
Upali Aparajita Patnaik – General Manager, Presales

An important piece to understanding any operation is seeing areas that are not performing as they should be. Aviation Analytics is a configurable executive dashboard that can integrate with legacy databases and comes preconfigured with numerous out-of-the-box KPI's, reports and views. Come and see how this analytical system enhances your grasp on the operation.

Release 5.1 Overview

Maintenance & Engineering

1:45 pm - 2:45 pm

Engineering
Andy Genao - Consultant, Aviation Solutions

In our ongoing effort to improve the Engineering business processes, our presentation will illustrate the new benefits provided by Release 5.1 in bridging the gaps between Engineering tracking, management and scheduling. Taking an end-to-end approach, we will demonstrate how we can capture, define, create and track a service document from start to finish. These documents include but are not limited to ADs, SBs, SL, AOTs, etc. We will cover the “Maintenance Change Request Processing” and how it has been improved to better capture and manage various Engineering Order Reference and Compliance requirements.

2:45 pm - 3:00 pm

Break-Refreshments

3:00 pm – 3:45pm

Maintenance Planning & Scheduling
Andy Genao - Consultant, Aviation Solutions

We will present how our philosophical change in Task Management affords us the ability to dynamically forecast, plan and schedule from a single, graphical, drag and drop interface.

3:45 pm - 4:45 pm

Maintenance Execution - Line Maintenance / Technical Log
Andy Genao - Consultant, Aviation Solutions

Overview and detailed discussions of the Ramco Line Maintenance functionality with a focus on Release 5 functionality. The presentation will cover line maintenance set up, line maintenance base functionality (e.g. Aircraft Maintenance Execution (AME) screen), line maintenance optional functionality (e.g. Ship or Shelf (SOS), and reporting options for this functionality.

4:45 pm - 5:00 pm

Closing of Day One

6:30 pm -8:00 pm

Ramco Users Dinner

9:30 pm -11:30 pm

Cirque du Soleil Mystere at Treasure Island

Mystere is a classic Cirque du Soleil production that combines powerful athleticism, high-energy acrobatics and inspiring imagery. The vibrant stage of Mystere is punctuated by colorful costumes and signature Cirque du Soleil acts such as Chinese Poles, Hand to Hand balancing, Aerial High Bar and Bungee.

November 11, 2009 - Day Two

7:30 am  - 8:30 am

Breakfast

Breakout Session I

Materials & Inventory Management

9:00 am - 10:00 am

Inventory and Component Management
Upali Aparajita Patnaik – General Manager, Presales

This session will focus on select processes in Inventory Management and Component Tracking. We will demonstrate some of the value added features that have been brought in Release 5.1 which will enable Hazmat compliance and SOS classification and tracking. We will also cover the enhancements in the process for managing new parts or alteration of key attributes of parts setup.

10:00 am - 10:45 am

Stock Planning & Disbursement
Mohan S P - Senior Program Manager

In this session, we will present the software enhancements in Release 5.1 relative to Material Request Tracking, Stock Demand Management and Stock Transfer Management including shipping note and loss in transit accounting.  These enhancements will enable materials departments in improving their service levels.

10:45 am - 11:00 am

Break-Refreshments

11:00 am  - 12:00 pm

Procurement:  Purchasing / Repairs / Receiving
Mohan S P - Senior Program Manager

This session will focus on providing an overview of Release 5.1 improvements for procurement related activities including Repair Administrator and Inspector. We will be demonstrating several areas that have been simplified to enable greater work efficiencies.

Breakout Session II

HR and Finance Overview

9:00 am - 10:00 am

Employee Records, Certifications, Training
Praveen PN – Consultant, Aviation Solutions

Employee Training Management: Handles the administration of various training courses for employees. Training calendars can be created and published, and employee self service features are available to request or nominate employees for courses. Training setup includes maintaining faculty, facility and course information like pre-requisites and post training evaluations. Training administration includes reporting attendance and evaluation of individual trainees, the feedback on the courses and updating qualification of the employee based on evaluation. Time Management:  Set up shifts, and shift patterns and manage the employee schedule, record attendance and calculate normal vs. overtime hours.

10:00 am - 10:45 am

General Accounting & Management Accounting
Praveen PN – Consultant, Aviation Solutions

This session will provide an overview of enhancements in Release 5.1 in General Accounting and MIS functions. It will focus on how the solution supports multi company operations, intercompany accounting and aids in real time cost allocation to various profit centers. 

10:45 am - 11:00 am

Break-Refreshments

11:00 am  - 12:00 pm

Accounts Payable and Fixed Asset Management
Praveen PN – Consultant, Aviation Solutions

In this session, we will present the software enhancements in release 5.1 relative to Accounts Payable and Fixed Asset Management areas. The session will cover the broad solution concepts and a quick demo of the application itself. Amongst other benefits various options available in invoicing, variance management and depreciation accounting will also be demonstrated.

12:00 pm - 1:00 pm

Lunch

1:00 PM - 2:00 PM

Migration from Series 4 to Series 5
Sam Jacob - General Manager-delivery -Base Aviation

Now that you've seen what we are doing within Ramco, find out how you get from where you are today to where you want to be tomorrow. A general overview of migration activities, risks and timelines will be discussed.

2:00 PM - 3:00 PM

Partner Products
John Stone - Director, Product & Market Management

Ramco continues to strengthen your product through strong, well integrated partnerships. We will discuss partner strategies and seek your input on areas you feel could benefit from improved partner integrations.

3:00 pm - 3:15 pm

Break-Refreshments

3:15 PM - 4:45PM

Q&A Panel Session Moderated by John Stone
Panel Participants: Nambi Thamizha, Tomasz Lorenc, Sam Jacob,

Still left with lingering questions about what is next in your path to Series 5? The Q&A panel will include experts from Technical Support, Series 4 Development, Series 5 Development, Implementation Teams and Product Management and will ensure that you will be prepared to take the next steps that are appropriate for your operation. At this session one last opportunity will be provided to float your questions to the senior aviation leadership. If we did not answer your questions before now, ask it at our open Q&A panel.

4:45 AM - 5:00 PM

End of Conference
Jim Fitzgerald - President - Enterprise Applications, Global A&D, Aviation & MRO Solutions

Closing Comments